LogoGTA

Privacy Policy

How Grand Theft ArmA collects, uses, and protects your personal information.

Effective date: 1 March 2026

1. Introduction

GTA Roleplay (“we”, “us”, “our”) operates the Grand Theft ArmA game servers, website, and related services (collectively, the “Services”). This Privacy Policy describes what personal data we collect, how we use it, and how we share it with third parties.

By using the Services, you acknowledge that you have read and understood this Privacy Policy. If you have any questions, please contact us at [email protected].

2. Information We Collect

We may collect the following categories of personal information:

  • Account and identity data: Your Steam ID, Steam display name, and Steam avatar when you connect to our servers or log in to our web services.
  • Gameplay data: In-game actions, session timestamps, player statistics, in-game chat logs, and administrative records (warnings, bans, notes).
  • Technical data: IP addresses, connection logs, client version information, and browser data when accessing our website.
  • Payment data: Transaction identifiers and purchase records when you make a purchase through our shop. Raw payment card details are handled exclusively by our payment processor (Polar.sh) and are never stored by us.
  • Communication data: Messages sent in our official Discord server, which are subject to Discord’s own privacy policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To operate, maintain, and improve the game servers and web services.
  • To enforce our Terms of Service and server rules, including investigating and acting on reports of misconduct.
  • To process purchases and deliver virtual goods to your account.
  • To manage player records, including ban history and disciplinary records.
  • To communicate with you about your account, purchases, or service updates.
  • To protect the security and integrity of our Services.

4. Third-Party Services

We use a number of third-party service providers to operate the Services. Each provider may process some of your personal data in accordance with their own privacy policies, linked below.

OVH

Our game servers are hosted on infrastructure provided by OVH SAS, a French cloud and dedicated server provider. OVH may process connection data including IP addresses as part of hosting and DDoS mitigation services.

View OVH Privacy Policy →

Hetzner Online

Parts of our web infrastructure, including application servers and databases, are hosted on Hetzner Online GmbH, a German cloud provider. Hetzner processes data in accordance with EU data protection law (GDPR).

View Hetzner Privacy Policy →

Cloudflare

We use Cloudflare, Inc. to provide content delivery network (CDN), DDoS protection, DNS services, and web application firewall capabilities. Cloudflare acts as a reverse proxy for our website and may process your IP address and connection metadata. Cloudflare may set cookies on your device for security and performance purposes.

View Cloudflare Privacy Policy →

BattleMetrics

We use BattleMetrics to manage player records, coordinate bans across servers, and monitor game server activity. BattleMetrics may store and publicly display player identifiers (including Steam IDs), IP address hashes, server connection history, and ban records. If you have an active or historical ban on our servers, your Steam ID and ban details may be publicly visible on the BattleMetrics platform.

View BattleMetrics Privacy Policy →

Discord

Our community operates on Discord. Joining or participating in our Discord server is governed by Discord’s own terms and privacy policy. We may access, log, and retain message data within our Discord server for moderation and disciplinary purposes.

View Discord Privacy Policy →

Polar.sh

Purchases made through our shop are processed by Polar.sh, Inc. When you make a purchase, you submit payment and identity information directly to Polar.sh. We receive transaction records, your email address, and purchase details to fulfil and verify orders. We do not receive or store raw payment card data.

View Polar.sh Privacy Policy →

5. Cookies and Tracking

Our website may use cookies and similar technologies to maintain authenticated sessions and remember your preferences. Cloudflare may also set cookies for security and performance purposes. You may configure your browser to refuse cookies, though this may affect the functionality of certain parts of the Services, such as remaining logged in to your account.

6. Data Retention

We retain account data and associated records for as long as your account is active or as long as is necessary for the purposes described in this policy. Specifically:

  • Active accounts: Data is retained for the duration the account remains active.
  • Ban and disciplinary records: Administrative records, including bans and warnings, may be retained indefinitely to maintain the integrity of our enforcement systems and prevent evasion.
  • Payment records: Transaction data is retained as required by applicable financial and tax regulations.

7. Your Rights

Depending on your jurisdiction (including under the UK GDPR and EU GDPR), you may have certain rights in relation to your personal data, including:

  • The right to access a copy of the personal data we hold about you.
  • The right to correct inaccurate personal data.
  • The right to request deletion of your personal data, subject to legal and operational requirements.
  • The right to object to or restrict certain processing activities.
  • The right to data portability where technically feasible.

To exercise any of these rights, please contact us at [email protected]. Please note that certain data, such as ban records, may be retained notwithstanding a deletion request where there is a legitimate operational interest in maintaining those records for server security and integrity.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected in an updated effective date at the top of this page and may be announced in our Discord server. Continued use of the Services following any update constitutes your acceptance of the revised policy.

9. Contact

For privacy-related enquiries, data access requests, or any other questions about this policy, please contact us at: [email protected]